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A certified Along Care service partner will visit you the next day after delivery to carry out a full quality check and safety briefing at your home. A follow-up service after 3 months is also included, both visits are free of charge.
Our partners are professionally trained and follow Along’s strict quality standards, ensuring consistent and reliable service wherever you are.
Your bike comes with a 3-year frame warranty and an 18-month warranty on all other parts.
Terms and conditions apply — see our detailed warranty policy for more information.
To keep your bike performing at its best, we strongly recommend a regular service every 6 months through one of our certified service partners, this also helps ensure your warranty remains fully valid.
